Date: Sun, 9 Mar 97 22:25:02 PST From: The Info-Mac Moderators Reply-To: Info-Mac@sumex-aim.stanford.edu Subject: Info-Mac Digest V15 #58 To: info-mac@sumex-aim.stanford.edu MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="Info-Mac-Digest" --Info-Mac-Digest Info-Mac Digest Sun, 9 Mar 97 Volume 15 : Issue 58 Today's Topics: [Q] Serial Speed 230 Animated GIFs Boot disk problems>Solved Booting from a floppy using At Ease 4.0 FreePP and Modem Speed Getting past At Ease without admin password (3 msgs) Hard drive info needed Here's a GX question Installing 7.5.5 IOMEGA ALERT!!!!!! Iomega problems and solutions Kagi and Credit Card Theft More TechTool Stuff My preferences won't save! Need Advice on Upgrading/Replacing PowerBook 540 Please include MIME info!! Reading PC Power Point file on a Mac Stumped over connectivity problems Symantec Comments System 7.6: Type 11 errors System 7.6 Thoughts System RAM Still Growing System software for Mac Plus The Info-Mac Network operates by the volunteer efforts of: Gordon Watts, Adam C. Engst, Demitri Muna, Mike O'Bryan, Matt Bauer, Brian Wessels, Liam Breck The Info-Mac Archive is available at 50 public and private sites around the world. For the site list, request it by mail (address below), or try: Also accessible by ftp. Help files and indexes are also in info-mac/help/. Administrative queries & info: Articles for digest publication: Files for inclusion: To submit a file greater than 800K, or to avoid submitting by (and segmenting for) email, send email describing the file to and upload it to: -- username/password macgifts/macgifts at info-mac.org As with emailed submissions, non-text files must be binhexed. See our new WWW site: , where you can find all of this info and more! The Info-Mac digest is sponsored in part by StarNine Technologies, Inc., a wholly-owned subsidiary of the Quarterdeck corporation. StarNine develops Internet server software for the Macintosh, including World Wide Web and e-mail publishing systems. ---------------------------------------------------------------------- --Info-Mac-Digest Content-Type: multipart/digest; boundary="----------------------------" Content-Disposition: attachment; filename="Info-Mac Digest V15 #58" ------------------------------ Date: Tue, 4 Mar 1997 17:51:45 -0800 From: glaston Subject: [Q] Serial Speed 230 Can anybody report experience with Serial Speed 230? Specifically, I'm running a PowerWave 604/132 with 7.5.5, MacTCP, OpenTransport 1.1.2 and a Motorola Bitsurfr Pro ISDN TA. My phone company only provides 56K BRI which can bond to give me 112. My question is: Will Serial Speed 230 do anything that I will notice? TIA Glaston -Mind how you go. ------------------------------ Date: 04 Mar 1997 13:11:59 -0500 From: Art Werschulz Subject: Animated GIFs Hi. Does anybody know of shareware or freeware for making animated GIFs? Thanks. ------------------------------ Date: Wed, 5 Mar 1997 05:36:33 +0000 From: Ian Burt Subject: Boot disk problems>Solved Hello comrades, In Info-Mac Digest V15 #56 I said that I was having problems booting from my internal hard drive (IDE) since I had plugged in an external scsi drive. I asked for advice. Fortunately I managed to solve the problem by digging out from the closet a useful little app called System-picker. It scans your drives and looks for blessable Systems and gives you the choice for reboot. Very neat. Mt.Everything couldn't seem to help, maybe because of my ignorance. So if you was thinking of sending advice or flames, the advice is fortunately not now needed, the flames are not now wanted, but email is always welcome and is usually answered. Thanks anyway y'all, Ian Burt But you who walk facing the sun,what images drawn on the earth can hold you? mailto:burty@enterprise.net http://homepages.enterprise.net/burty ------------------------------ Date: Tue, 04 Mar 1997 20:52:06 +0000 From: blochmoeller Subject: Booting from a floppy using At Ease 4.0 You can't use a boot floppy if you are using At Ease 4.0 and the administrator already restricted that operation. If this is the case, you need a password that was published in the administrators guide. (Presuming of course, that the administrator did not change that!) ------------------------------ Date: Tue, 4 Mar 1997 14:46:52 -0600 From: "Bruce A. Bromberek" Subject: FreePP and Modem Speed Greetings- I currently use FreePPP to connect to my university account. My modem is a GeoPort running w/ v3.0 of the geoport software. My problem: The university closed the 14.4 lines in favor of 28.8K+ lines. Great I said. Now when I connect the software negotiates and I'm at 26.4. Good I say. Then I try and do something, and find that at this high connection speed, the Geoport has parasitically sucked too much processor time. So while I save up for a real modem and retire the geoport I would like to force a connection at a lower speed but it is not obvious how to with FreePPP. My question: How can I force FreePPP to connect at 14.4 when both modems are capable of connecting at higher speeds. Thanks in advance Bruce ------------------------------ Date: Tue, 4 Mar 1997 14:04:22 -0500 From: Chaz Larson Subject: Getting past At Ease without admin password At 5:48 PM -0500 3/3/97, Miller, Mark (CC/ISD) wrote: >What if the Disk has been locked by the administrator? An AltaVista search just turned up at least two links to pages describing in great detail how to get past At Ease's security, including a link to a tool called "DisEase" which makes getting past At Ease a trivial exercise. Anyone who relies on At Ease to provide serious security [I only use it to keep my four-year-old from erasing her hard disk :)] should at the least be aware that these methods and tools exist. To avoid charges that I support this kind of thing, I won't post the URLs here. Using two well-chosen words from this message in your AltaVista search will put the page right at the top of the list. chazl 03.04.97 ------------------------------ Date: Tue, 4 Mar 1997 16:05:36 -0500 From: "Miller, Mark (CC/ISD)" Subject: Getting past At Ease without admin password I'll tell ya, I did my darndest to enter in every key word and combination of key words to get something to come up to the top of the list, and all I kept getting was hacks for old AtEase versions. Oh well, I guess I did it wrong or something. I don't like AtEase anyway. You're right it is a lousy excuse for administrative software. And that, as they say, is that. --------- From: Chaz Larson[SMTP:chaz@visi.com] Sent: Tuesday, March 4, 1997 2:04 PM To: info-mac@starnine.com Cc: Miller, Mark (CC/ISD) Subject: Getting past At Ease without admin password At 5:48 PM -0500 3/3/97, Miller, Mark (CC/ISD) wrote: >What if the Disk has been locked by the administrator? An AltaVista search just turned up at least two links to pages describing in great detail how to get past At Ease's security, including a link to a tool called "DisEase" which makes getting past At Ease a trivial exercise. Anyone who relies on At Ease to provide serious security [I only use it to keep my four-year-old from erasing her hard disk :)] should at the least be aware that these methods and tools exist. To avoid charges that I support this kind of thing, I won't post the URLs here. Using two well-chosen words from this message in your AltaVista search will put the page right at the top of the list. chazl 03.04.97 ------------------------------ Date: Tue, 4 Mar 1997 16:48:00 -0500 From: Chaz Larson Subject: Getting past At Ease without admin password At 4:05 PM -0500 3/4/97, Miller, Mark (CC/ISD) wrote: >I'll tell ya, I did my darndest to enter in every key word and combination >of key words to get something to come up to the top of the list, and all I >kept getting was hacks for old AtEase versions. Oh well, I guess I did it >wrong or something. I don't like AtEase anyway. You're right it is a >lousy excuse for administrative software. And that, as they say, is that. Ah, well, information longs to be free! I originally searched for "+disease +at;ease", and the first thing I found was the MacHackFAQ, which lists a bunch of ways to get into At Ease [you're right, 1.0 and 2.0; I didn't read it that closely at first] and also includes a [broken] link to DisEase 3.0, which allows breaking into At Ease 3.0. If you search for "disease3", you'll find a bunch more broken links [almost every one of these pages contains the same three links to the same three missing copies of DisEase3.0], but you'll also find one that works, which is in Japan. I don't have At Ease 3.0 installed here at work, and so can't say anything about how well it works, but it has a spiffy At Ease-style interface which offers Password Decode, Finder Access, Null Password, Password Randomize, and Password Editor buttons. I suppose use of this tool would require that the target system allow a user to run programs other than the preconfigured ones. I have no idea whether it would work if you booted the target system from another disk. chazl 03.04.97 ------------------------------ Date: Tue, 04 Mar 1997 19:13:55 +0000 From: "Bradford L. Fleming" Subject: Hard drive info needed I have a Performa 460 with 80 MB hard drive and would like to replace this with a new/used/refubished internal hard drive 240 or greater up to 1.2 Gb. I am lost as to what type I need....fast,wide,ide 2.5",3.5"etc. What is cost effective for this somewhat dated system? TIA Brad ------------------------------ Date: Tue, 4 Mar 1997 19:28:22 -0800 From: jonyo@wenet.net (Jon Froines) Subject: Here's a GX question Well, Quickdraw GX printing has always bugged me, but I dunno, it's installed on my computer anyway. So, I heard that Apple is going to dump it in future system software updates fairly soon. Just the motivation I need to get rid of it and go back to Quickdraw. Now, I'm a fairly well versed Mac user and all, but I have a very big hole in my knowledge/experience, and that's fonts. I have no clue about fonts. Type 1, PostScript, TrueType, whatever. Haven't the foggiest. So, one thing I do know, is that when I startup with an extension set that doesn't include the GX printing stuff, my system 7.5.5 gets all antsy about my having GX fonts installed, and warns me about it. So, could anyone either give me a little info or point me to a site with some info about removing Quickdraw GX and Quickdraw GX fonts and reverting back to whatever the latest version of regular Quickdraw and normal fonts? I mean, in my system folder, I have 4 font-related folders: Fonts, Fonts (Disabled), Archived TT Fonts, and *Archived Type 1 Fonts*. (The "*" there is a bullet symbol) Is there any way to do this revert-o-rama operation without suddenly having only the few fonts you get with the original system? I can't even remeber where I got all these fonts at this point, it would be impossible to re-collect them. As always, any and all info is appreciated... - JonYo (jonyo@wenet.net) ------------------------------ Date: 4 Mar 1997 11:58:40 -0600 From: "Bohannon, Kim" Subject: Installing 7.5.5 Dear IM, I posted this message on 2/24/97 but don't recall seeing it in any of the = digests, so I'm re-posting it. If it did appear, and I just missed it, I = apologize for the redundancy. I have been trying to update to system 7.5.5, and just kept running into = problems. Here's the background: Power Mac 6100/66 with DOS compatibility card (the original version, I = don't know the number) - DOS card is turned off. 16 MB built-in RAM, virtual memory to 32 MB System 7.5.3 (Update 2.0) Every time I tried to install, it would get close to the end, and then it = would give me a message saying it couldn't copy the system to my hard = drive, and that I should delete the file and try again. I have no idea = what it's talking about. I checked the Mac-Fixit web page and saw that others have had this error = message too. I tried their fixes but couldn't get anything to work. My = 7.5.3 Update 2.0 CD would not let me do a clean install. The 7.5 CD = wouldn't let me do a clean install. But, I'm not very familiar with = clean installs so I may not have done them right. Advice on clean = installs or pointers to relevant web pages would be greatly appreciated. = I also couldn't start-up from any of those CD's which was surprising. I = thought they were all start-up disks too. I have about 30 MB free space on the hard drive, so there's enough room. = I tried the install with only System 7.5.3 extensions on, and with all = extensions off. No Go. Oh yes, I did run DIsk First Aid, several times, = and no problems with my hard drive. I know I'm supposed to update the = hard disk drivers, but I couldn't figure out how to do that. The installers I've tried are the 7.5.5 Update on the MacAdvocate 1997 = CD, and copies from some other source (my network guy) on floppies. And = that's the extent of my Mac expertise. If you have any = suggestions/recommendations/mantras that might help, I'd appreciate them. = I hope I provided enough info. Thanks in advance. Kim Look ma, no sig! ------------------------------ Date: Tue, 04 Mar 1997 14:48:43 -0800 From: "Wayne D. Hobbs" Subject: IOMEGA ALERT!!!!!! Joshua, I too, like you got tired of waiting for my rebate. This was after Iomega had sent me a letter say that my request was denied because the deadline had expired. In a PS on the same letter they exclaimed that the deadline had been extended and to be sure and go buy more Iomega "stuff". Thats what got me. After many calls to 800 numbers with automated answering and becoming very frustrated at how well this company shielded themselves from the public I was finally able to locate a phone number to their corporate HQ in Utah. It is not a free call, but I just called them today to inquire about the free carrying case I have not yet recieved, and I can tell you that you will get a real live person. Here is the number----801.778.1000. Incidentally the Attorney General's office for the state of Utah is doing an investigation on the problems Iomega is having with their 'Hold Everything promotion. I will be very interested in how that turns out. I hope this helps you out. If you need more info I have some that I can pass along. Just email me and let me know. In any event please let me know if you get any 'satisfaction'. Very truly yours, W. Hobbs ------------------------------ Date: Wed, 5 Mar 1997 09:37:59 -0500 From: Frank Klukosky Subject: Iomega problems and solutions Here at the National Human Genome Research Institute in Bethesda, MD we support about 500 Mac users. The majority of these users rely on their Iomega Zip and Jaz Drives for storing huge ammounts of data. Recently we have been troubleshooting Zip drives, Zip disks, Jaz drives and Jaz disks for a variety of problems. Zip drives have just died completely--no power at all. Zip disks will make a constant clicking sound when inserted in the drive, not mount, and then give the message "The disk could not be used because it cannot be found". Jaz drives will refuse to mount any disk--they just spin continuously with the orange light flashing. Jaz disks will make loud grinding noises when inserted and never mount. In the past 3 weeks I've had to RMA 5 Jaz drives, 1 Zip drive and 3 Jaz disks so I think I have the technique down for getting their products repaired/replaced. Back in the Fall of 1996, when I had to send my first Jaz drive and disk back, I obtained a form called Document 101 from the Iomega web site. This is their RMA request form. Just print out a form for each drive and disk you need to send back. Fill out the forms, leaving the line regarding Support Representative blank. If your product is under a year old then leave the credit card lines blank too. Then fax the form to 801-774-1467. If you have the receipt showing when you either purchased or received the product, then fax a copy of that along with the form. Within 2 days you should get a response faxed back to you with an RMA# for each product. Once you have an RMA# you can call their support number at 801-629-7630 with questions. They open at 8am MST and I only have to wait on hold about 5-10 minutes when I call at that time. Pack up the items and ship 'em out to the address on the RMA form BUT REMEMBER--drives get shipped to their Santa Clara, CA repair center and disks/media get shipped to their Clearfield, UT repair center. Make sure you send it by a shipping method that has a tracking system like UPS or FedEx. Repair time after Iomega receives the product is approximately 10 business days and they will match your shipping method back to you. Even though the user has to foot the bill for shipping the items back to Iomega, this seems to be the only way to get their products repaired or replaced. I hope this helps people out when problems with Iomega drives and disks arise. Yours in service, Frank Klukosky Mac Support Specialist National Institutes of Health PS: This technique is a valid way of getting Iomega Bernoulli and Ditto products RMA'd as well--they are listed on the RMA request form. _______________________ Frank A. Klukosky NHGRI LAN Support Bldg 49, Rm 3A07 (301) 496-0303 Work (301) 402-8260 Fax (800) 931-2440 Voice mail ------------------------------ Date: Wed, 5 Mar 1997 09:12:00 +1100 From: alf@mpce.mq.edu.au (Alf van der Poorten) Subject: Kagi and Credit Card Theft A $10 shareware payment by me (for Kaleidoscope) on January 6 via Kagi led to my credit card being charged twice for $10. As soon as I saw that on my statement I e-wrote, on 27 January, to Kagi providing details and requesting a correction/refund. That was acknowledged by machine, twice, with the assurance that a human being would soon deal with the matter. I'm bitterly disappointed to be able to report that no action whatsoever ensued. On receiving my next credit card statement, and seeing there was no refund, I e-wrote again, on 25 February. That has only attracted a single machine acknowledgement. I have no doubt that the double charge was just an error. But the inability or unwillingness of Kagi to correct that error promptly and visibly is criminal. My loss of $10 is mildly irritating. The disappearance of my trust in Kagi is very saddening. The theft of my time is infuriating. ------------------------------ Date: Tue, 4 Mar 1997 14:53:10 -0500 From: kennethh@mounet.com Subject: More TechTool Stuff > >I'd appreciate it if you would fully explain what this is. I don't know >what the heck an out of date TT DNA resource file is. I was attempting to >run TT's System Analysis on a PowerBook 160 running basic System 7.5 (and >remember, a brand new (clean) system file was installed). The version of >Tech Tool I was using was 1.1.2--a version that has come out *since 7.5.5*, >and because I am running it on System 7.5, there should be NO out of date >anything. > Next time you run TechTool, just before hitting the Analize System button, hold doen the